FREQUENTLY ASKED QUESTIONS
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At the heart of our luxury travel experience is a deeply personalized approach that transforms trip planning into a collaborative journey of discovery. Our full-service agency goes beyond traditional travel booking, offering comprehensive solutions tailored to your unique preferences. We specialize in crafting bespoke travel experiences across the United States and international destinations, providing expert guidance for:
Luxury Hotel Bookings (4.5 - 5 Star)
Safaris
Luxury Cruises
Honeymoons
Family Vacations
Celebrations
Group Trips
Weekend Getaway
Multi-Generational Trips
Corporate
Villa and Yacht Rentals
Private Jet Charters & Flight Assistance
Private Transfers
Private & Semi-Private Tours
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We design unforgettable travels on all seven continents, working closely with trusted, pre-vetted local partners in each destination. These on-the-ground experts keep us informed about local laws, cultural events, and the latest must-see attractions, activities, and dining experiences. Their insider knowledge allows us to craft immersive, up-to-date itineraries that go beyond the ordinary, ensuring every aspect of your trip is thoughtfully tailored and truly exceptional.
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We don’t just plan trips—we elevate travel experiences through strategic, personalized journeys. Our approach goes beyond logistical arrangements, offering collaborative planning that adapts to your comfort level while unlocking exclusive amenities unavailable through standard booking channels. By leveraging direct partnerships with hotels and ground providers, we deliver VIP treatment and insider perks that transform ordinary travel into extraordinary experiences. More than travel planners, we’re your dedicated advocates, proactively negotiating, supporting, and ensuring every aspect of your journey meets the highest standards. Our commitment is simple: to craft a meticulously designed trip that reflects your unique preferences and exceeds your expectations.
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Amenities vary by property, and we’ll always clearly communicate what’s available when booking. Our partnerships often unlock exceptional benefits, which may include:
Complimentary Daily Breakfast
Hotel Credits
Room Upgrades
Exclusive Discounts
Roundtrip Airport Transfers
VIP Airport Arrival Services
Early Check-in/late Checkout
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We understand the value of travel rewards and points. While we cannot directly book with points, we recommend strategically using your rewards for airfare. By allowing us to handle your accommodation bookings, we’ll leverage our industry partnerships to secure complimentary upgrades, exclusive amenities, and enhanced experiences that maximize the overall value of your trip.
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We’re committed to delivering exceptional value for your travel investment. Our quotes are competitively priced, matching or beating online rates while including exclusive preferred amenities. If you find a lower rate elsewhere, simply share the details with us, and we’ll work diligently to match or improve upon that pricing, ensuring you receive the most comprehensive and cost-effective travel experience possible.
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Booking with us means more than just securing travel arrangements—it’s about creating a truly personalized journey. While we offer the same premium perks as major travel platforms, our approach is fundamentally different. We dive deep into understanding your travel DNA: your preferences, passions, and travel style. Our expertise goes far beyond transactional booking. We’re your travel curators, providing nuanced insights that generic call centers can’t match. From intimate knowledge of hotel neighborhoods to insider recommendations that transform standard trips into extraordinary experiences, we craft journeys as unique as you are. We don’t just book travel; we design memories.
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When working with a full trip proposal, we will not be able to break up each line item. However, we can guide you on what line items may be higher costs than others. Many of the world’s top destination managers negotiate confidential wholesale rates with their guides, suppliers, and hotels. Due to contractual agreements, they are unable to share these individual costs with us when pricing a customized itinerary. That said, our trusted partners collaborate closely with us to adjust itineraries based on your budget or preferred travel pace. While specific rates for tours, drivers, or accommodations may not be disclosed, we thoroughly vet all our suppliers to ensure they are committed to offering fair pricing and delivering exceptional experiences for our clients.
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Absolutely! In most cases, we can enhance your existing booking by adding our exclusive perks and amenities. Simply forward your confirmation to discover@onloctravel.com, and we’ll take care of the rest.
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Yes, most of the trips we plan require a final, nonrefundable payment several months before departure. In today’s world, with the possibility of unexpected events such as natural disasters, illness, or other disruptions, we strongly believe it’s too great a risk to travel without insurance to protect your investment. To provide peace of mind, we can include travel insurance quotes from our trusted agency as part of our trip proposals, ensuring you have the option for comprehensive coverage. If you choose to decline travel insurance, we will kindly ask you to acknowledge your decision in writing to not purchase coverage.
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On Location Travel is an Independent Affiliate of Avenue Two Travel. Please review the terms and conditions: Avenue Two Travel.
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